SCOTT SCHULTZ IT & Security Operations Manual SCOTT SCHULTZ

NAME

ScottSchultz keeps identity, devices and audits boring, so the company can move fast.

Scott Schultz. IT & security leader with 20+ years in the job, currently IT Manager at Foodsmart. Based in the SF Bay Area. The personal page is separate from this manual.

SYNOPSIS

scott-schultz [--identity okta]
              [--mdm kandji|jamf|intune|jumpcloud]
              [--lifecycle joiner|mover|leaver]
              [--audit soc2-type2|iso27001]
              [--ai-rollout governed]

DESCRIPTION

WHAT I WANT NEXT

I want a seat that owns internal IT and security as one system: who has access, which devices are trusted, how people join and leave, and the evidence when an auditor asks. The companies where that work goes well have outgrown shared logins, and they are not yet so large that IT is only a queue.

I want to stay close to the tools — Okta, the MDM, the lifecycle automation — and be accountable for the function around them. That includes rolling out AI with identity and policy already in place. A small team, or a solo role with room to automate, is a shape I know how to make quiet and reliable. I am based in the SF Bay Area.

Scott Schultz builds and runs the internal systems a company quietly depends on: who has access to what, which laptops are trusted, and the evidence that proves it when an auditor asks.

Over 20+ years in IT and security he has worked inside companies at very different stages, from Yelp and Mapbox to Amplitude, where he was Manager, Trust & Security through the company's IPO, including SOC 2 Type 2 and ISO 27001. Today he is IT Manager at Foodsmart, since March 2025, after joining as IT Support Engineer in August 2023. He holds a BA in Business Administration, Decision & Information Sciences, from the Warrington College of Business at the University of Florida.

The through-line is the same everywhere: make identity the source of truth, automate the employee lifecycle end to end, and treat compliance as a by-product of running things well, not a fire drill once a year.

WHAT I'VE BUILT

  • Identity. Okta Identity Engine and IGA, SCIM, and 35+ integrations at Hired, with groups doing the provisioning. See --identity.
  • Devices. Kandji, Jamf, Intune, and JumpCloud fleets with a baseline you can prove. See --mdm.
  • Lifecycle. Joiner, mover, and leaver, including the access a role change is supposed to remove. See --lifecycle.
  • Audits. SOC 2 Type 2 and ISO 27001, evidence included, not just the policy. See --audit.
  • Governed AI. Shadow AI found, agent access decided, rollout logged. See --ai-rollout.
  • Par4 and Par3. He runs Par4 Technologies, custom web design for small businesses, and Par3, a SaaS that turns ad-agency DSP and location exports into AI-written white-label client dashboards.

OPTIONS

The flags below are the work itself. Strengths, written the way a manual writes switches.

--identity okta
Deep Okta work: Identity Engine and Identity Governance (IGA), SCIM provisioning, and 35+ application integrations. Groups and rules do the provisioning, not tickets.
--mdm kandji|jamf|intune|jumpcloud
Device management across Mac and Windows fleets with Kandji, Jamf, Intune and JumpCloud: zero-touch enrollment, baselines, and a fleet you can actually prove is compliant.
--lifecycle joiner|mover|leaver
Employee-lifecycle automation. Onboarding that is ready before day one, role changes that remove old access as well as adding new, and offboarding that closes everything. Try it below ↓
--audit soc2-type2|iso27001
Hands-on experience with SOC 2 Type 2 and ISO 27001 audits: access reviews, evidence collection, and controls that hold up across the full audit window.
--ai-rollout governed
Secure, governed rollouts of AI assistants: find the shadow AI already in use, decide which agents get access to what, then roll out with identity, logging and policy in place. See SEE ALSO.

EXAMPLES

Run the lifecycle yourself. Pick an event and watch what a well-built identity and device stack does on its own: every account, group, device and piece of audit evidence.

event

run log

    access diff

      audit evidence

        Illustrative example of how I design lifecycle automation. Generic app names; not a live system, nothing is sent anywhere.

        PROCEDURE

        How I would run your IT and security in the first 90 days. Select a phase.

        1. Meet the people who feel IT pain most: new hires, managers, finance, engineering leads.
        2. Inventory every app, every admin, every device. Find what isn't behind SSO yet.
        3. Map the current joiner, mover and leaver flow exactly as it happens today, including the manual bits.
        4. Walk the last audit's findings (or the gaps before a first one) with whoever owns compliance.

        BUGS

        Known limitations. Stated in the first person, because they are mine.

        1. bug 1 · hands on the tenant I will happily stay in the Okta config, the MDM baseline, and the offboarding script myself. That is useful right up until a team needs the design more than it needs me in the console. I am working on handing off the runbook earlier.
        2. bug 2 · exceptions A one-off access grant feels small. I know they pile up into the finding at the end of an audit window. I still have to catch myself when a reasonable person asks for a reasonable shortcut.
        3. bug 3 · the room I can explain a control to another operator in a sentence. Explaining it to someone who wants the tool turned on today, without sounding like I only know how to say no, is the skill I am still sharpening. I will write the precise version afterward. I would rather have said it while everyone was still there.

        HISTORY

        1. 2025

          Foodsmart current

          IT Manager · –Present. Built a two-person team for 800+ employees.

          IT Support Engineer · –. Sole IT, onboarding 30+ hires a week.

        2. 2023

          Verana Health

          IT Manager · –.

        3. 2021

          Amplitude

          Manager, Trust & Security · –. Through the IPO. SOC 2 Type 2 and ISO 27001. Zero-touch onboarding with Okta and Kandji.

          Sr. IT Engineer · –.

        4. 2017

          Mapbox

          IT Specialist · –.

        5. 2015

          Hired

          Sr. Manager, IT · –. 35+ Okta integrations. Office buildouts in SF, NYC, Toronto, and London.

        6. 2013

          Turn

          Desktop Support Engineer · –.

        7. 2010

          Yelp

          IT Engineer / IT Employee Relations Coordinator · –.

        8. UF

          University of Florida

          BA, Business Administration, Decision & Information Sciences. Warrington College of Business.

        SEE ALSO

        The personal page, and the work outside the day job.

        • scott-schultz(7) — the personal page. Not this manual.
        • par4(7) — Par4 Technologies, at par4.io. Custom web design for small businesses.
        • par3(7) — SaaS that turns ad-agency DSP and location exports into AI-written, white-label client dashboards.
        • governed-ai(8) — Secure AI rollouts, offered through Par4:
          • audit Shadow-AI and agent-access audit, $2,500.
          • rollout Claude, ChatGPT or Copilot rollout for up to 25 users, $6K.

        AUTHOR

        Scott Schultz
        fig. 1 — Scott Schultz, SF Bay Area

        Written and maintained by Scott Schultz. The person, rather than the manual, is on the personal page.

        REPORTING BUGS

        Hiring for IT or security leadership, or want a second opinion on your identity, device or audit setup? Email works best.

        scott@par4.io